Because Hard Work Pays Off! Bonfire Training Client Recognized for Excellence
When we talk about the benefits of a Bonfire training program for your employees, besides an increase to your bottom line, sometimes we forget to mention the fun stuff!
We’re talking awards!
In other words, when you and your staff commit to the positive communication tools Bonfire Training provides with every class, people start to notice. The fact is that our training programs give you the competitive edge, whatever industry in which you compete.
Example? Our clients at State Compensation Insurance Fund in California (State Fund) were recently designated as one of the top 125 organizations nationwide for offering superior customer service training to their employees by the prestigious industry publication Training Magazine. Accompanied on this list by such well-known companies as CVS and Best Buy, State Fund earned this reputation with a strategy that included Bonfire Training classes customized to reinforce a positive corporate culture and a company-wide commitment to excellence.
State Fund worked together with Bonfire Training to create course topics ranging from creating a “customer first” mindset, ways to avoid negative words, and tips for utilizing positive voice tone. Their employees learned how to assess the emotions and thoughts of others, accurately and consistently. They learned easy ways to generate the kind of relatable responses that build relationship bridges, rather than roadblocks. The Leadership teams used accountability boosters and other sustainability activities to keep the positive buzz going long after the official training was completed.
People make the difference when it comes to defining a successful company – that’s one of our core beliefs at Bonfire. Our coursework isn’t about smoke and mirrors, but the real-time skills your managers and front line staff can use to resolve conflicts, communicate effectively, and most importantly, unlock the potential within each of your employees. At Bonfire Training, we believe everyone has something to give. We’ll help you create and maintain an environment where your staff feels encouraged to strive both as individuals and as a team.
Judging from the many successes of our clients, it’s a winning formula. It’s working for State Fund, and it can work for you, too. Call us to find out more. And get ready for some trophies on those bookshelves!