Bonfire Training Blog


Oct 4, 2016

You Got This!! (or do you…?) What You Need to Know Now About Your Customer Service Leadership Skills

Got customer service leadership?  Many businesses report that when it comes to their own company,...

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Sep 22, 2016

2 Key Takeaways from the American Express State of Customer Service Report

Amid a continuous blizzard of fair-to-middling “customer service reports,” every few years Americ...

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Sep 7, 2016

How Supervisors Can Use DISC

We received a question from a new supervisor in a government emergency management position after...

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