Bonfire Training Blog


Sep 7, 2016

How Supervisors Can Use DISC

We received a question from a new supervisor in a government emergency management position after...

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Jul 27, 2016

Customer Service Coaching: Why It Matters More Than Ever

Many people unfamiliar with the world of customer service leadership are quick to say that their...

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May 3, 2016

5-Step Process for Handling Profanity

Back in October, Lisa Rike gave some great information about how to deal with difficult customers...

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