Bonfire Training Blog


Jul 27, 2016

Customer Service Coaching: Why It Matters More Than Ever

Many people unfamiliar with the world of customer service leadership are quick to say that their...

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May 3, 2016

5-Step Process for Handling Profanity

Back in October, Lisa Rike gave some great information about how to deal with difficult customers...

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Dec 2, 2015

Holiday Stress Busters: 3 Tips to Get You Through

F. Scott Fitzgerald described it best when he wrote, “Life starts al...

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