Bonfire Training Blog

Blogs

Jan 19, 2015

Work Hard on the Positive Because the Negative Sticks

When asked to share a customer service story, people will overwhelmingly share a negative e...

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Jan 19, 2015

Part 2: Make a Resolution to Start Coaching!

Great job making a resolution to start coaching! We are now ready for Part 2! Our next topi...

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Jan 9, 2015

Make a Resolution to Start Coaching!

If you work in the call center industry, you are probably very familiar with the terms “coa...

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