Bonfire Training Blog

Blogs

Feb 2, 2015

A Day in the Life of A Customer

Ever wonder what the customer experience is like for customers today? Take a look at several rece...

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Feb 2, 2015

Are Your Habits Helping or Sabotaging You?

The simple answer to that question is “Yes.”  Habits can both help and hinder.  The trick is to d...

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Jan 19, 2015

Work Hard on the Positive Because the Negative Sticks

When asked to share a customer service story, people will overwhelmingly share a negative e...

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