Bonfire Training Blog


May 16, 2017

The Value of Call Center Customer Service Training: 6 Statistics You Should Know

With the rise of social media and new chat and text features along with the phone, your consumers...

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May 10, 2017

Game Changers: Key Takeaways to Impove the Customer Experience

Everyone seems to be talking about artificial intelligence (AI) and self-service technology as it...

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Apr 13, 2017

The Hottest Trend in Retail is…Bad Customer Service?

Last week I found myself racing through my local mall at 8:40 on a Tuesday night. My daughter had...

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