Bonfire Training Blog

Blogs

Dec 8, 2016

Chipotle Takes Their Eye off the Ball

We’ve all heard that Customer Service has to be number one.  That it’s easier and less expensive...

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Dec 7, 2016

Why DIY Customer Service Training Can Spell Disaster

When someone in your family has a toothache, we’re guessing it’s unl...

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Dec 5, 2016

Impressive First Impressions

Customers are full of unknowns. When they call a company because of some type of dissatisfa...

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