Bonfire Training Blog


May 10, 2017

Game Changers: Key Takeaways to Impove the Customer Experience

Everyone seems to be talking about artificial intelligence (AI) and self-service technology as it...

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Apr 13, 2017

The Hottest Trend in Retail is…Bad Customer Service?

Last week I found myself racing through my local mall at 8:40 on a Tuesday night. My daughter had...

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Mar 22, 2017

Case Study: Hearing Aid Manufacturer

Client Challenges and Business Requirements Our client's goal was to implement standards a...

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