Bonfire Training Blog


Dec 8, 2016

Chipotle Takes Their Eye off the Ball

We’ve all heard that Customer Service has to be number one.  That it’s easier and less expensive...

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Dec 7, 2016

Why DIY Customer Service Training Can Spell Disaster

When someone in your family has a toothache, we’re guessing it’s unl...

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Dec 5, 2016

Impressive First Impressions

Customers are full of unknowns. When they call a company because of some type of dissatisfa...

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