Bonfire Training Blog


Filtered Topic: Investing in Customer Service Training

May 10, 2017

Game Changers: Key Takeaways to Impove the Customer Experience

Everyone seems to be talking about artificial intelligence (AI) and self-service technology as it...

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Feb 27, 2017

Case Study - Medical Services Company

Client Challenges and Business Requirements Our client was seeking a long-term partnership...

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Dec 8, 2016

Chipotle Takes Their Eye off the Ball

We’ve all heard that Customer Service has to be number one.  That it’s easier and less expensive...

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