Bonfire Training Blog

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Filtered Topic: Retaining Customers

Apr 13, 2017

The Hottest Trend in Retail is…Bad Customer Service?

Last week I found myself racing through my local mall at 8:40 on a Tuesday night. My daughter had...

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Feb 2, 2015

A Day in the Life of A Customer

Ever wonder what the customer experience is like for customers today? Take a look at several rece...

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Nov 22, 2002

Every Interaction Counts

It is important to deliver good customer service. Would anyone disagree with that statement? In f...

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